" Asda Story has long been anticipated and we are proud to enter this new phase in development prior to the official launch in the U.S. "We are very pleased to release this captivating game to our players for closed beta testing," said David Chang, Executive Vice President of Marketing and Business Development for. Gamers are invited to join the closed beta by going to the official website at where they can create an account and sign up to participate. The closed beta will be hosted by Gamescampus. The closed beta session will commence on Jand will run for one week only. One last thing: Please put at the beginning of subject lineĭc_tool_windows.San Jose-based online game publisher,, announced today it will begin the closed beta test for its newest game, Asda Story, that will be launching in the U.S. We understand this is frustration, but our devs need more information to trace the source of the problem. It is very important to include the time when it happened ( server time) Please be as descriptive as you can, as every bit of information could help solve this issue more quickly. *EDIT : You can now also sent the zipped file in a DQ&A If you managed to record a video or screenshot, it would help too! (please attach screenshot, and upload video and provide a link) (5) Write an email to Attach both files and write as detailed description of situation as possible such as your character name, what were you doing, the time of incident, and what kind of crash it was (bugtrap,1048/46, ctd without error, etc.). In case of difficulties Please follow the guide provided by our SOM A_in_NS ( shown in attachment) (4) When the tool has finished, it will have created 2 files in the Webzen-Diag folder. (FYI: The tool runs dxdiag and traceroute to collect the information) The output from the tool is saved to two (2) files within this folder.
The tool creates a new folder on your desktop called "Webzen-Diag".
The program will collect the required info. You will see a small window popup with a "Start" button. (3) When you get DC'd: Run Webzen-Diagnostic-Tool.exeĪ. (2) Open this zip folder and copy the Webzen-Diagnostic-Tool.exe file on your desktop, so that you can find it quickly when needed after a DC.
(contains a single small file named Webzen-Diagnostic-Tool.exe)
In order for them to track the source of the problem they need more data. Our devs are now starting a renewed effort to solve the DC issues.
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