Also make sure that your microphone is positioned correctly at the corner of your mouth or correctly in front of you if you're using a desktop microphone, such as the SpeechWare 6-in-1 or the SpeechMatic USB MultiAdapter & USB TravelMike. When reading the text in the Audio Setup Wizard (Check Microphone) be sure that you read the text at a smooth natural pace keeping the volume of your voice at a normal conversational level. Note that the VoiceComputer help no longer contains help or support for any versions of Dragon below Dragon 13. If you need assistance with running the audio setup wizard in Dragon 12 and below, contact us at or post a request for help on the VoiceComputer forum. It also no longer contains a playback off. If you are unable to perform this manual test of a command recognition (i.e., you need to work completely hands-free), please get help or assistance in order to do so.īeginning with Dragon 13 through Dragon 15, the Audio Setup Wizard has been simplified and no longer contains the Volume Check or Quality Check screens. Test all commands that are not working while holding down the control key. Press and hold down the control key (Ctrl key) if you can. That is, if Dragon displays commands as text in your document window or text field, or if commands are recognized (i.e., blue border around the command name in the results box), but nothing happens, do the following: If your accuracy is OK, but commands are not working. Once VoiceComputer is closed, your Dragon user is saved properly and Dragon is unloaded, double-click on the Dragon NaturallySpeaking shortcut (icon) on the desktop and open your user profile. Say 'open VoiceComputer' or double-click on the VoiceComputer shortcut (icon) on the desktop and select (say) 'Shutdown Speech' to close both Dragon and VoiceComputer. Dragon and VoiceComputer are linked to one another such that If VoiceComputer is loaded, both must be shut down via the VoiceComputer Control Center.
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